Shipping & Returns
At Seralucci, every piece is thoughtfully handcrafted in Italy...
Shipping
Seralucci is pleased to offer complimentary standard shipping on all domestic orders.
Orders are typically processed and shipped within 2–3 business days...
Returns & Exchanges
Eligible items may be returned within fourteen (14) days of delivery...
Natural Variations
Each Seralucci piece is thoughtfully handcrafted by Italian artisans...
Return Eligibility
- Unused and in original condition
- Free from wear, scratches, stains, odors, or alterations
- Returned with all original packaging
Return Shipping
Customers are responsible for return shipping costs...
Final Sale
- Gift cards
- Personalized items
- Items marked Final Sale
Damaged, Defective, or Incorrect Items
Contact us within 48 hours of delivery at ciao@seralucci.com
Refunds
Approved refunds are issued to the original payment method...
Customer Care Promise
We respond to all inquiries within 24–48 business hours, Monday through Friday.